I
Your Vessel
II
Scent
III
Add-ons
IV
Review
Step One

About Your Vessel

Tell us what you're sending. Don't worry about being exact — we'll go over everything on our call.

Fields marked with * are required — everything else is optional.

Grief keeps its own calendar — so we make it an invitation. You write the letter; they send the vessel whenever they're ready.
A name, a relationship, however you want to say it.
If this is a gift — who is it for?
For your consultation call — we'll text first to schedule.
Helps us plan the pour before your call. Any angle is fine.
A close-up, the base, a chip or crack — anything else that helps.
Chips, cracks, hairline fractures, repairs — anything at all. This helps us handle it safely.
Back to Collection
Step Two

Choosing A Scent

Pick from our signature line, or let us try to build something closer to your memory.

Have the actual bottle, or something that carries the scent? Send it along with your vessel and I'll work from that instead of a description.
A perfume, a soap, something baking, a garden, a specific room. Anything you remember — or note here that you're mailing in the actual bottle with your vessel.
Step Three

Protecting Your Piece

Optional additions. Choose whatever gives you peace of mind.

Covers the vessel from the moment it ships to us until it's home again — transit both directions and in-studio. If the unthinkable happens, the pieces go to a jewelry maker and come home as something you wear.
Sets of 3+ vessels receive 10% off and share one consultation call.
Step Four

Review & Submit

Nothing is charged yet. We'll reach out to schedule your call first.

What happens next: We'll email you within 48 hours to schedule a short consultation call. After we talk, you'll receive an invoice for a 50% deposit and shipping instructions for your vessel. The remaining balance is due before we ship it home to you. Once your vessel arrives, it's home again within 3 weeks.

“It feels like a piece of him is still in the house. I lit it on what would've been our anniversary and just sat there for a while.”

Your Agreement

LaRue Candle Co. — Heirloom Vessel Shipping & Insurance Policy

Shipping your vessel to us. You are solely responsible for your vessel until it arrives at our studio. This includes choosing how it's packaged, how it's shipped, and whether to purchase shipping insurance through your carrier (USPS, UPS, FedEx, etc.). LaRue Candle Co. does not insure, and is not liable for, any loss, breakage, or damage that occurs before your vessel is received at our studio. We strongly recommend packing it carefully and purchasing carrier insurance for its full value — we're glad to share packing tips on request, but the choice and cost are yours.

Once your vessel reaches us. From the moment your vessel is received at our studio through the day it ships back to you, it is covered under our optional Heirloom Insurance ($20) if you've selected that add-on. This covers accidental breakage or loss while it is in our care — being handled, cleaned, poured, and packaged — and during the return shipment back to you.

If Heirloom Insurance was not selected and your vessel is damaged or lost while in our care or in return transit, LaRue Candle Co.'s liability is limited to a refund of the amount paid for that order (excluding any non-refundable shipping costs), unless otherwise required by law.

What happens if the unthinkable happens. If an insured vessel is broken or lost while in our care or in return transit, we will work with you directly — where possible, remaining glass or material may be made into a piece of jewelry as described on our Heirloom page, at no additional charge. Where that isn't possible, we will refund the amount paid for that order.

A note on irreplaceable items. We understand these vessels can't be replaced, and we treat every one that reaches us with real care. This policy exists so both of us are clear on where responsibility sits at each step — before it reaches us, and after.

By typing your name above, you are signing this agreement electronically, as legally binding as a handwritten signature.